Privacy Policy

We collect personal information from you, including your:

We collect your personal information in order to provide you with the marketing and growth services directly related to our business.

We keep your information in a secure database that is only accessed by Launchbot staff who absolutely need access in order to perform their jobs. Launchbot staff and contractors sign strict privacy documents when they join Launchbot. These documents explicitly require them to keep any information they have access to private and confidentail.

We do not sell your information to anyone and we never will.

We only ask for the information we absolutely require to perform marketing and growth services for you. That means you can choose not to share your information, but we'll be unable to provide you with marketing and growth services.

Launchbot connects to your Google Analytics and Google Search Console accounts to provide you with marketing strategies. It connects with your Meta Ads (Facebook) and LinkedIn accounts to improve your social engagement.

Launchbot requires explicit consent from the user to access your Google Analytics, Google Search Console, Meta Ads and LinkedIn data.

Once you're inside Launchbot, if you'd like to access growth tools, you will be asked to log in to your accounts and to provide this explicit consent. For example, if you'd like to access Launchbot's Meta Ads growth tool, you'll be asked to log in to your Facebook account and provide consent for Launchbot to read your ad metrics and create ads for you.

You only need to give explicit consent for the specific social accounts that you want growth tools for. For example, if you don't want Launchbot to work with your LinkedIn account, you don't have to give access to LinkedIn.

Once you grant access, the social account connects to Launchbot indefinitely. To revoke Launchbot's account access, go here:

It's good practice to go through and revoke every app's access now and then. If you revoke acces you can always connect your account to Launchbot again later.

To develop your Strategy, Launchbot shares your Analytics data with third-party AI tools.

At the moment, we use OpenAI via the Azure cloud. We have configured our OpenAI settings to the highest level of privacy and protection possible. This means that OpenAI doesn't use data sent by Launchbot for training purposes, and data should generally deleted from their servers in 30 days unless it needs to be retained for legal reasons.

Third-party AI tools have their own privacy policies, and we keep an eye on which tools have better privacy. Our system is built so that we can swap out our AI tooling at any time when a better option comes along. If we change tools, we'll let you know.

We respect your right to privacy. When we create your Launchbot growth strategy, no identifying data about you or your business (i.e. your name, your email, your business name, your web address) is sent to third party AI services to develop your strategy.

Analytics data looks like this: averageEngagementTimePerUser: 40. We send specific metrics, but they're not linked to your name or business.

This Analytics data is only used to determine the features of your most highly engaged users, and turn this into an Engaged Persona to help you reach more people like them.

Launchbot's SEO tool looks at your website and asks AI to generate a tailored plan for Search Engine Optimization, Generative Engine Optimization and AI Optimization so that you can reach people through search and AI results.

The website information that Launchbot sends to third-party AI tools is information about your products that you type in, and information from your website that is already publicly available.

The website data and the Engaged Persona from your Growth Strategy are sent to the AI tools. This means your analytics metrics aren't linked to your business information, but your Engaged Persona (who is based on your analytics) may be.

Launchbot requires explicit consent from the user to share your Analytics data with third-party AI tools. You provide this consent when you log in to the service, by ticking the box marked "I consent to Launchbot sharing my Analytics data with third party AI tools."

You are free to opt out by refusing to consent. If you do not consent, Launchbot will not be able to generate a growth strategy for you.

If you consent and then change your mind, you can withdraw consent at any time by cancelling your Launchbot account or by contacting us.

Launchbot's use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Launchbot keeps a history of your Growth Strategy, SEO Strategy, Posts and other data secure in a database.

Launchbot adds your anonymized results metrics to a running total that is shared internally with our team and on our website, so that we can see how much impact on average we are generating for our users. This is an important way of keeping us accountable to our mission. There is no way for us to identify your individual results from this system.

If you have spectacular results, the Launchbot system may automatically prompt you to share these results with us so that we can ask you about a feature or spotlight on our website. Launchbot will not share this information without your agreement and consent.

Working at the cutting edge of technology means some of this terrain is murky and the tools we use can change their rules at any time. We're committed to doing the best we can for user privacy, so we this Privacy Policy will change and evolve as we keep an eye on what's available and update our tools and services. We'll notify you when changes occur.

We think data & privacy should be an open conversation between a digital tool and a user, so please reach out at any time if you have specific questions, if you'd like to know more or if you think something is missing.

hello@launchbot.app